First, of course, I would like to recommend the RaceID app (to be able to send out push notifications and messages directly to the participants). Then, I would say, to use all the forums that exist to communicate – newsletters in particular. It is difficult for the participants to miss it. If, for example, information only gets out on social media, it is easy for it to get lost in the feeds.
“It has felt good right from the start. It is a professional system and we have received very good support from the start and also continuously during the collaboration. We have also solved challenges that came up together, which has felt good.”
“Every year we do an evaluation survey with participants and in the question of how the registration was perceived, we have always received high ratings from the race participants, only 4s or 5s out of 5. I can’t remember that we had any problems at all with participants who complained that the registration was complicated or similar.”